Terms and Conditions
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Terms and Conditions

Making A Purchase

This site only accepts Old Mutual Oracle (R12) Budget Centres. Old Mutual staff using a validated Balance Centre will need to provide
the following:

  • Budget Centre – this is the 8 digit number (eg. 10000000)
  • The two numbers need to be linked and only used by staff members that have permission to procure using the Budget Centre.
  • Note that courier costs will be billed separately to the same Budget Centre.

 

Shipping And Handling Service:

Economy Courier Door-2-Door
Delivered within 5 -7 business days once your order has been placed and approved to anywhere in South Africa.

 

Shipping:

Our shipping rates are at the lowest possible cost to you. They have been set at Economy (within a 4 day delivery in SA) and include packaging and
distribution from our depot to your door. Our rates start at R56.00 for the first 10kg and then R3 per additional 1kg up to 100kg where then excess will run at a
rate of R5 per kg. The online order process will calculate the best rate for your order based on weight and volume thereafter. All orders will be tracked and insured against damage or loss before delivery. Package will only be delivered to the consignee unless ‘special instructions’ are given in advance. We cannot
guarantee against damage or loss once the package has been received and signed for by the consignee. We recommend opening and checking your
package before signing to ensure the delivery matches your original order.

 

NOTE: PERSONAL ORDERS ADDRESSED TO AN OLD MUTUAL ADDRESS ARE NOT SUBJECT TO FREE DELIVERY. OLD MUTUAL IS NOT LIABLE
FOR COURIER CHARGES ON ANY ORDER OTHER THAN THOSE PLACED USING AN INTERNAL ORACLE COST- CENTRE.

 

Guarantee

We guarantee your satisfaction. <All of our products come with a 30 day no quibble guarantee.>

 

Privacy Policy

www.ombrandshop.co.za does not disclose buyers’ information to third parties other than when order details are processed as part of the
order fulfilment. In this case, the third party will not disclose any of the details to any other third party.

Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to
store your details if you select the ‘Remember Me’ Option. They are also used after you have logged on as part of that process. You can turn off cookies
within your browser by going to ‘Tools | Internet Options | Privacy’ and selecting to block cookies. If you turn off cookies, you will be unable to place orders or
benefit from the other features that use cookies. Data collected by this site is used to:

a. Take and fulfill customer orders
b. Administer and enhance the site and service
c. Only disclose information to third-parties for goods delivery purposes

 

Returns Policy

Returns are accepted within a 30 day period. Please mail us with the original order number. Please note that return costs will only be
covered if due to manufacturing fault.